Main Purpose of the Job:

  • To follow up and recover outstanding debt from patients and minimize the bad debt write – offs by pro – actively managing the debtors ageing.
  • Ensure that all medical aid remittance advices are reconciled and short payments are followed up.
  • Ensure that all queries are done timeously with the necessary Medical Aid Schemes.
  • Effectively communicate and liaise with patients and doctors.
    General office & administrative duties.

Education, experience and competencies required  

  • Grade 12 Certificate with Accounting and/or Mathematics as a subject
  • Knowledge of the Medical Aid Industry and appropriate experience in the Medical Field a requirement.
  • Knowledge and application of fixed fee, fee for service, ICD10 and CPT coding an advantage.
  • Computer literacy is essential, knowledge of the Clinic Management system would be an advantage
  • Have the ability to learn new tasks quickly.
  • Mature personality
  • Strong interpersonal and communication skills.
  • Must demonstrate interest in self-development by attending and participating in training offered by the company as and when required
  • Be professional, punctual and reliable.
  • Be at all times neat and tidy in dress code
  • Be able to work as part of a team and to assist where necessary
  • Ability to maintain excellent standards and service levels

Duties and responsibilities will include, but is not limited to the following:

Accountability and responsibility 

Creditors Processing

  • Ensuring that creditor reconciliation’s are performed and agreed to Suppliers Statements
  • Ensuring that payments to various creditors are performed timeously
  • Ensuring that allocations are correct into the various general ledgers
  • Ensuring that all Company purchase orders are appropriately authorised

Duties and responsibilities will include, but is not limited to the following: 

  • Debtors processing
  • Ensuring that the debtors age analysis is followed up on a monthly basis
  • Ensuring that the statements to patients’ Medical Aids are sent out timeously
  • Ensuring that all debtors procedures are carried out
  • Ensuring adherence to all relevant statutes, statutory bodies, rules and regulations, disciplinary code, and staff employee manuals
  • This is not a job description but merely a guideline to facilitate application


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